• Scalability – Being able to scale, grow and change your phone system as your business grows, very easily, without any interruption. Unlike, old phone systems, hosted allows company’s to easily add, remove telephone & extensions lines within minutes without and hassle. Our virtual system can expand and grow with your business as you need when you need.

• Reliability – When your business relies on its phone system to service to survive our system will provide connectivity. In the simplest terms, reliability refers to having continuous access to your phone service. Our System operates in a data centers with complete redundancy and remain in operation even when your location is out of commission- allowing employees access the system remotely and keep business moving and productive

• Cost Savings – customers do not need to make a large upfront investment on a phone system, and there are no maintenance/upgrade costs. With our solution the phone system is operated, maintained & monitored completely by ITS.

• Mobility – Work is no longer a place to go an office we travel to and from. Work/productivity is something we do, whether it is home, at a hotel, from a restaurant. Our hosted system allows employees to work anywhere, anytime and on any device they choose. This makes your company more productive & flexible to your client’s needs.

• Business Continuity – Businesses rely on their phone system as the life line to growing and surviving. Organizations cannot risk interruption and downtime. Redundancy, uptime guarantees, reliability and flexibility come with our hosted phone system.

• Productivity – Your employees will get more done with our Hosted Phone System. Our system allows you to easily generate detailed reports, automatically record calls, and track performance daily and over time. Your employees productivity gains are greatest when you unlock mobility, and allow them to work anywhere at any time.

Main Features
• VoIP phone
• SIP
• SDP
• 6 lines

The Polycom VVX 300 Series are expandable business media phones that deliver crystal clear communications, enhanced collaboration and personal productivity.

IP Telephony
o IP Address Assignment : DHCP, Static
o Lines Supported : 6 lines
o Main Features : Integrated Ethernet switch, Multiple VoIP protocol support
o Network Features : Class 2 PoE, Network Address Translation (NAT)
o Network Ports Qty : 2 x Ethernet 10Base-T/100Base-TX/1000Base-T
o Network Protocols : DNS, HTTP, HTTPS, IP, Link Layer Discovery Protocol –
Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP, SRTP, TCP,
TFTP, UDP
o Power Over Ethernet (PoE) Support : Yes
o Quality of Service : IEEE 802.1p, IEEE 802.1Q (VLAN), Type of Service (ToS)
o Security : IEEE 802.1X
o Voice Codecs : G.711a, G.711u, G.722, G.722.1, G.729ab, iLBC
o Voice Features : Acoustic echo cancellation (AEC), Comfort noise generation
(CNG), HD Voice, Packet loss concealment (PLC), Voice activity detection
(VAD)
o VoIP : Yes
o VoIP Protocols : SDP, SIP

Telephone

o Conference Call Capability : 3-way

o Dialer Location : Base

o Dialer Type : Keypad o Type : VoIP phone

Display

o Backlit : Yes

o Color Support : Monochrome

o Display Location : Base

o Display Resolution : 104 x 208 pixels

o Type : LCD display

Phone Connections

o Connector Type : RJ-9
o Type : Headset jack

CE Cables (Details)

o Type : Network cable

Dimensions & Weight (Base)

o Depth : 7.1 in
o Height : 5.9 in
o Weight : 31.7 oz
o Width : 7.5 in

Miscellaneous
o Color Category : Black
o Included Phone Accessories : Network cable, Power adapter

Header

o Brand : Polycom
o Manufacturer : Polycom Telephony
o Model : 311
o Packaged Quantity : 1
o Product Line : Polycom VVX

Features

o Additional Functions : Call timer, Web browser
o Call Services : Call Forwarding, Call Hold, Call Transfer, Call Waiting, Caller
ID, Voice Mail
o Hearing Aid Compatible : Yes
o Key Expansion Module Max Qty : 3
o Menu Operation : Yes
o Programmable Buttons Qty : 6
o Speakerphone : Yes

Main Features
• VoIP phone
• SIP
• RTCP
• RTP
• SRTP
• SDP
• 12 lines
The Polycom VVX 411 is the expandable color business media phone that delivers crystal-clear communications, enhanced collaboration and personal productivity for today’s office workers and call attendants.

IP Telephony
Compatible Software : Microsoft Lync Server 2010, Microsoft Lync Server 2013
o IP Address Assignment : DHCP, Static
o Lines Supported : 12 lines
o Main Features : Integrated Ethernet switch, Multiple VoIP protocol support
o Network Features : Class 3 PoE, Network Address Translation (NAT)
o Network Ports Qty : 2 x Ethernet 10Base-T/100Base-TX/1000Base-T
o Network Protocols : DNS, HTTP, HTTPS, IP, Link Layer Discovery Protocol –
Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP, SRTP, TCP,
TFTP, UDP
o Power Over Ethernet (PoE) Support : Yes
o Quality of Service : IEEE 802.1p, IEEE 802.1Q (VLAN), Type of Service (ToS)
o Security : IEEE 802.1X, TLS
o Voice Codecs : G.711a, G.711u, G.722, G.722.1, G.722.1c, G.729ab, iLBC
o Voice Features : Acoustic echo cancellation (AEC), Comfort noise generation
(CNG), HD Voice, Packet loss concealment (PLC), Voice activity detection
(VAD)
o VoIP : Yes
o VoIP Protocols : RTCP, RTP, SDP, SIP, SRTP
o VoIP Services : Skype

Telephone

o Conference Call Capability : 3-way
o Dialer Location : Base
o Type : VoIP phone

Display

oBacklit : Yes
o Color Support : Color
o Diagonal Size : 3.5 in
o Diagonal Size (metric) : 8.9 cm
o Display Location : Base
o Display Resolution : 320 x 240 pixels
o Type : LCD display

Phone Connections

oConnector Type : RJ-9
o Type : Headset jack
o Type : USB

CE Cables (Details)

o Type : Network cable

Dimensions & Weight (Base)

o Depth : 7.1 in
o Height : 5.9 in
o Weight : 31.7 oz
o Width : 7.5 in

Miscellaneous
o Color Category : Black

Header

o Brand : Polycom
o Manufacturer : Polycom Telephony
o Model : 411
o Packaged Quantity : 1
o Product Line : Polycom VVX

Features

o Additional Functions : Call timer, Web browser
o Call Services : Call Forwarding, Call Hold, Call Transfer, Call Waiting, Caller
ID, Voice Mail
o Hearing Aid Compatible : Yes
o Key Expansion Module Max Qty : 3
o Programmable Buttons Qty : 12
o Speakerphone : Yes

Main Features

• VoIP phone
• SIP
• RTCP
• RTP
• SRTP
• 12 lines
The Polycom VVX 500 Series performance business media phones unify superior voice capabilities and applications into a simple-to-use, yet high-performance unified communications (UC) solution. It is the ideal, all-in-one knowledge worker productivity tool, built to integrate seamlessly into a wide range of UC environments.

IP Telephony
IP Address Assignment : DHCP, Static
o Lines Supported : 12 lines
o Main Features : Integrated Ethernet switch, Multiple VoIP protocol support
o Network Features : Class 4 PoE, Lightweight Directory Access Protocol (LDAP),
Network Address Translation (NAT)
o Network Ports Qty : 2 x Ethernet 10Base-T/100Base-TX/1000Base-T
o Network Protocols : DNS, HTTP, HTTPS, IP, Link Layer Discovery Protocol –
Media Endpoint Discovery (LLDP-MED), RTCP, RTP, SNTP, SRTP, TCP,
TFTP, UDP
o Power Over Ethernet (PoE) Support : Yes
o Quality of Service : Differentiated Services (DiffServ), IEEE 802.1p, IEEE
802.1Q (VLAN), Type of Service (ToS)
o Security : IEEE 802.1X, TLS
o Voice Codecs : G.711a, G.711u, G.722, G.722.1, G.722.1c, G.729ab
o Voice Features : Acoustic echo cancellation (AEC), Comfort noise generation
(CNG), HD Voice, Voice activity detection (VAD)
o VoIP : Yes
o VoIP Protocols : RTCP, RTP, SIP, SRTP
o VoIP Services : Skype

Telephone

o Conference Call Capability : 3-way
o Dialer Location : Base
o Type : VoIP phone

Display

oBacklit : Yes
o Color Support : Color
o Diagonal Size : 3.5 in
o Diagonal Size (metric) : 8.9 cm
o Display Location : Base
o Display Resolution : 320 x 240 pixels
o Features : Multi-touch
o Type : LCD display

Phone Connections

oConnector Type : RJ-9
o Type : Headset jack
o Qty : 2
o Type : USB

CE Cables (Details)

o Type : Network cable

Dimensions & Weight (Base)

o Depth : 7.1 in
o Height : 5.9 in
o Weight : 2 lbs
o Width : 7.5 in

Miscellaneous
o Color Category : Black

Header

o Brand : Polycom
o Manufacturer : Polycom Telephony
o Model : 501
o Packaged Quantity : 1
o Product Line : Polycom VVX

Features

o Additional Functions : Call recording, Call timer, Web browser
o Call Services : Call Forwarding, Call Hold, Call Transfer, Call Waiting, CallerID, Voice Mail
o Hearing Aid Compatible : Yes
o Speakerphone : Yes

Service
o Support Details Full Contract Period : 1 year
o Support Details Type : Limited warranty

Dimensions & Weight (Shipping)
o Shipping Weight : 3.1 lbs

Service & Support
o Type : 1 year warranty

Main Features

• Key expansion module
• for VVX 300
• 310
• 400
• 410
• 500
• 600
The Polycom VVX Expansion Module is a cost-effective solution for telephone attendants,receptionists, administrative assistants, secretaries, and other “power users” who manage multiple simultaneous telephone calls on a daily basis.

The Polycom VVX Expansion Module extends the functionality of the Polycom VVX business media phones with multifunctional line keys that can be set up as line registrations, call appearances, speed-dials, direct station select or busy lamp field keys. The VVX Expansion Module seamlessly matches the elegant look and feel of the VVX business media phones.

When fully equipped, the VVX business media phones function as a high-performance attendant console supporting up to three VVX Expansion Modules. Telephone attendants can reduce the number of lost customer calls, shorten transaction times, and increase the accuracy of call routing by promptly accepting, accurately screening, efficiently dispatching and effortlessly monitoring calls.

The VVX Expansion Module is a true “Plug-and-Play” device that requires no set-up as power and signaling are provided by the host VVX business media phone. No extra cables or power supplies are required to operate the Expansion Module. The VVX Expansion Module provides an easy transition from traditional PBX features and functionality into the world of Voice over IP
for small-to-medium businesses with its intuitive user interface and pleasing call visualization experience similar to that on the VVX business media phone.

CE Accessories

o Intended for : VoIP phone
o Product Type : Key expansion module

Dimensions & Weight
o Depth : 2.4 in
o Height : 6.3 in
o Weight : 21.16 oz
o Width : 4.9 in

Service & Support
o Type : 1 year warranty

Header

o Brand : Polycom
o Manufacturer : Polycom Telephony
o Model : Expansion Module
o Packaged Quantity : 1
o Product Line : Polycom VVX

Miscellaneous
o CE Features : Illuminated buttons, PoE support
o Color Category : Black

Service
o Support Details Full Contract Period : 1 year
o Support Details Type : Limited warranty

Main Features

•Key expansion module
• for VVX 1500
• 1500 D
• 300
• 310
• 400
• 410
• 500
• 600
The Polycom VVX Color Expansion Module is an optimal solution for telephone attendants -receptionists, administrative assistants, secretaries, and other “power users” who manage multiple simultaneous telephone calls on a daily basis.

The Polycom VVX Expansion Module extends the functionality of Polycom VVX business media phones and provides multifunctional line keys that can be set up as line registrations, call appearances, speed dials, direct station select or busy lamp field keys. The VVX Color Expansion Module seamlessly matches the look and feel of the VVX business media phones.

When fully equipped the VVX business media phones function as a high performance attendant console, supporting up to three VVX Expansion Modules. Telephone attendants can reduce the number of lost customer calls, shorten transaction times, and increase the accuracy of call routing by promptly accepting, accurately screening, efficiently dispatching and effortlessly monitoring calls.

The VVX Color Expansion Module is a true “Plug-and-Play” device that requires no set-up as power and signaling are provided by the host VVX business media phone. No extra cables or power supplies are required to operate the Expansion Module.

The VVX Color Expansion Module provides an easy transition from traditional PBX features and functionality into the world of Voice over IP with its intuitive user interface and pleasing call visualization experience similar to that on the VVX business media phone.

Like all Polycom VoIP products, the VVX Color Expansion Module is standards-based and fully interoperable with Polycom Partners’ IP telephony server solutions. With the greatest breadth and depth of integrated video, voice, and Web solutions, only Polycom delivers the ultimate communications experience.

Main Features

•Cordless VoIP phone
• DECT
• SIP
• SDP
• 4 lines
The Polycom VVX D60 Wireless Handset complements the Polycom VVX series of Business Media Phones by offering the convenience of a cordless solution as a simple add-on device. The VVX D60 Wireless Handset offers the same SIP features as the VVX desk phones and is an ideal solution for small businesses, retail environments or administrative personnel that need to
collaborate while moving throughout the day.

Battery

o Capacity : 800 mAh
o Form Factor : AAA type
o Rechargeable Battery : Rechargeable
o Standby Time : Up to 100 h
o Talk Time : Up to 600 min
o Technology : Nickel metal hydride

Header

o Brand : Polycom
o Manufacturer : Polycom Telephony
o Model : D60
o Packaged Quantity : 1
o Product Line : Polycom VVX

Miscellaneous

o Color Category : Black
o Placing Mounting : Wall-mountable

Main Features

•Cordless phone with caller ID/call waiting
• DECT 6.0
• black + additional handset
This practical, sleek home system with one handset includes one-touch Call Block to stop up to 150 bothersome caller numbers, improved high-contrast displays and keypads, a 100-number phonebook, nine speed dial settings and handset-to-handset intercom

Features

o Additional Functions : Alarm, Built-in clock with snooze function
o Call Services : Call Waiting, Caller ID, Voice Mail
o Lighted Keypad : Yes
o Speakerphone : Yes
o Volume Control : 6-level

Battery

o Form Factor : AAA type
o Included Qty : 2
o Recharge Time : 7 hour(s)
o Rechargeable Battery : Rechargeable
o Required Qty : 2
o Standby Time : Up to 120 h
o Talk Time : Up to 600 min
o Technology : Nickel metal hydride

Dimensions & Weight (Base)

o Depth : 4 in
o Height : 3.4 in
o Weight : 4.6 oz
o Width : 5 in

Dimensions & Weight (Handset)

o Depth : 1.2 in
o Height : 6.7 in
o Weight : 4.6 oz
o Width : 1.9 in

Display

o Backlit : Yes
o Color Support : Monochrome
o Diagonal Size : 1.6 in
o Diagonal Size (metric) : 4.1 cm
o Display Location : Handset
o Display Resolution : 103 x 65 pixels
o Type : LCD display

Header

o Brand : Panasonic
o Manufacturer : Panasonic
o Model : KX-TGD512B
o Packaged Quantity : 1
o Product Line : Panasonic

Miscellaneous

o Color : Black
o Color Category : Black
o Included Phone Accessories : Phone charging stand, Power adapter

Telephone

o Additional Handsets Qty : 1
o Caller ID Type : Caller ID/call waiting
o Conference Call Capability : 3-way
o Cordless Phone Standard : DECT 6.0
o Dialer Location : Handset
o Max Handsets Supported : 6
o Total Number of Wireless Handsets : 2
o Type : Cordless phone

Telephone Memory

o Caller ID Memory : 50 names & numbers

Main Features

• Conference VoIP phone
• SIP
The Polycom SoundStation IP 5000 conference phone delivers remarkably clear conference calls for small conference rooms and executive offices. It features Polycom HD Voice technology, broad SIP interoperability, and a modern design that is ideal for smaller rooms – all at an affordable price.

With Polycom HD Voice technology, the SoundStation IP 5000 conference phone boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystal-clear, interactive conversations. It captures both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there.

For all calls, the SoundStation IP 5000 conference phone delivers advanced audio performance that is designed for executive offices and smaller conference rooms with up to 6 participants. From full-duplex technology that eliminates distracting drop-outs to the latest echo cancellation advancements, only Polycom can deliver a conference phone experience with no compromises. Conference calls are made more productive and efficient by three sensitive microphones with 360° coverage that allow users to speak in a normal voice and be heard clearly from up to 7 feet away. The phone also features technology that resists interference from mobile phones and other wireless devices, delivering clear communications without distractions.

The SoundStation IP 5000 leverages Polycom’s strong history in both conference phone and VoIP technology to deliver the most robust standards-based SIP interoperability in the industry. It shares the same SIP phone software base with Polycom’s award-winning SoundPoint IP products – the most comprehensive, reliable and feature-rich SIP products in the industry with proven interoperability with a broad array of IP PBX and hosted platforms.

Robust provisioning, management, and security features make Polycom’s family of IP conference phones the only choice for meeting rooms in SIP-based environments. Integrated Power over Ethernet (PoE) simplifies setup, with an optional AC power kit available for nonPoE environments. Plus, the SoundStation IP 5000 conference phone includes a high-resolution backlit display for vital call information.

CE Cables (Details)

o Length : 25 ft
o Type : Network cable

Dimensions & Weight (Base)

o Depth : 10.4 in
o Height : 2.6 in
o Weight : 1.1 lbs
o Width : 11.2 in

Display

o Backlit : Yes
o Color Support : Monochrome
o Display Information : Date, Time
o Display Languages : Chinese (simplified), Danish, Dutch, English, French,
German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian,
Slovenian, Spanish, Swedish
o Display Location : Base
o Display Resolution : 248 x 68 pixels
o Type : LCD display

Header

o Brand : Polycom
o Manufacturer : Polycom Telephony
o Model : IP 5000
o Packaged Quantity : 1
o Product Line : Polycom SoundStation

IP Telephony

o IP Address Assignment : DHCP, Static
o Network Features : Network Address Translation (NAT)
o Network Ports Qty : 1 x Ethernet 10Base-T/100Base-TX
o Network Protocols : HTTP, TFTP
o Power Over Ethernet (PoE) Support : Yes
o Quality of Service : IEEE 802.1p, IEEE 802.1Q (VLAN), Type of Service (ToS)
o Voice Codecs : G.711a, G.711u, G.722, G.729a, iLBC
o Voice Features : Comfort noise generation (CNG), Echo cancellation (ECN), HD
Voice, Voice activity detection (VAD)
o VoIP : Yes
o VoIP Protocols : SIP

Miscellaneous

o Compliant Standards : AS/NZS 60950-1, CISPR 22 Class B, CSA C22.2 No.
60950-1-03, EN 60950-1, EN55022 Class B, FCC CFR47 Part 15 B, ICES-003
Class B, IEC 60950-1, RoHS, UL 60950-1, VCCI Class B ITE

Phone Connections

o Connector Type : Sub-mini-phone 2.5 mm
o Qty : 1
o Type : Audio line out

Service

o Support Details Full Contract Period : 1 year
o Support Details Type : Limited warranty

Telephone

o Conference Call Capability : 3-way
o Dialer Location : Base
o Dialer Type : Keypad
o Firmware Upgradable : Yes
o Type : Conference VoIP phone

Conference Phone

o Features : Echo cancellation
o Package Content : Conference phone console

Dimensions & Weight (Shipping)

o Shipping Weight : 3 lbs

Features

o Additional Features : On-hook dialing
o Additional Functions : Call timer
o Call Forwarding : Yes
o Call Hold : Yes
o Call Services : Call Forwarding, Call Hold, Call Transfer, Call Waiting, Caller
ID, Voice Mail
o Call Transfer : Yes
o Call Waiting : Yes
o Caller ID : Yes
o Function Buttons : Mute button, Redial button
o Menu Operation : Yes
o Ringer Control : Yes
o Speakerphone : Yes
o Voice Mail Capability : Yes
o Volume Control : Yes

Main Features

• • Conference VoIP phone
• SIP
The SoundStation IP 6000 is an advanced IP conference phone that delivers superior performance for small to midsize conference rooms. With advanced features, broad SIP interoperability and remarkable voice quality, the SoundStation IP 6000 is a price/performance breakthrough for SIP-enabled IP environments.

The SoundStation IP 6000 features Polycom HD Voice technology, boosting productivity and reducing listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations. It delivers high-fidelity audio from 220 Hz to 14 kHz, capturing both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there.

For all conference calls, the SoundStation IP 6000 delivers advanced audio performance that far exceeds previous generations of conference phones. From full-duplex technology that eliminates distracting drop-outs to the latest echo cancellation advancements, only Polycom can deliver a conference phone experience with no compromises. Plus, Automatic Gain Control intelligently
adjusts the microphone sensitivity based on where participants are seated in the conference room, making the conversations clearer for all participants. It also features technology that resists interference from mobile phones and other wireless devices, delivering clear communications without distractions.

The SoundStation IP 6000 leverages Polycom’s strong history in both conference phone and VoIP technology to deliver the most robust standards-based SIP interoperability in the industry. It shares the same SIP phone software base with Polycom’s award-winning SoundPoint IP products – the most comprehensive, reliable and feature-rich SIP products in the industry, with proven interoperability with a broad array of IP PBX and hosted platforms.

Robust provisioning, management and security features make Polycom’s family of IP conference phones the only choice for meeting rooms in SIP-based environments. Integrated Power over Ethernet (PoE) simplifies setup, with an AC power kit available for non-PoE environments. Plus, the SoundStation IP 6000 includes a high-resolution backlit display for vital call information and
multi-language support.

Audio Output

o Connectivity Technology : Wired

CE Cables (Details)

o Length : 25 ft
o Type : Network cable

Dimensions & Weight (Base)

o Depth : 14.5 in
o Height : 2.5 in
o Weight : 1.8 lbs
o Width : 12.2 in

Display

o Backlit : Yes
o Color Support : Monochrome
o Display Information : Date, Time
o Display Languages : Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish
o Display Location : Base
o Display Resolution : 248 x 68 pixels
o Type : LCD display

Header

o Brand : Polycom
o Manufacturer : Polycom Telephony
o Model : IP 6000
o Packaged Quantity : 1
o Product Line : Polycom SoundStation

IP Telephony

o IP Address Assignment : DHCP, Static
o Lines Supported : Single-line
o Network Features : Network Address Translation (NAT)
o Network Ports Qty : 1 x Ethernet 10Base-T/100Base-TX
o Network Protocols : HTTP, TFTP
o Power Over Ethernet (PoE) Support : Yes
o Quality of Service : IEEE 802.1p, IEEE 802.1Q (VLAN), Type of Service(ToS)
o Voice Codecs : G.711a, G.711u, G.722, G.729ab, Siren
o Voice Features : Comfort noise generation (CNG), Echo cancellation (ECN), HD Voice, Voice activity detection (VAD)
o VoIP : Yes
o VoIP Protocols : SIP

Miscellaneous

o Compliant Standards : AS/NZS 3260, AS/NZS 3548, CISPR 22 Class A, CSA
22.2 No. 60950, EN 60950, EN 61000-3-2, EN 61000-3-3, EN55022 Class A,
EN55024, FCC CFR47 Part 15, ICES-003 Class A, IEC 60950, RoHS, UL 1950,
VCCI Class A ITE

Phone Connections

o Connector Type : Sub-mini-phone 2.5 mm
o Qty : 1
o Type : Audio line out

Service

o Support Details Full Contract Period : 1 year
o Support Details Type : Limited warranty

Telephone

o Conference Call Capability : 3-way
o Dialer Location : Base
o Dialer Type : Keypad
o Firmware Upgradable : Yes
o Type : Conference VoIP phone

Conference Phone

o Features : Echo cancellation
o Package Content : Conference phone console

Features

o Additional Features : On-hook dialing
o Additional Functions : Built-in clock, Call timer
o Call Forwarding : Yes
o Call Hold : Yes
o Call Services : Call Forwarding, Call Hold, Call Transfer, Call Waiting, CallerID, Voice Mail
o Call Transfer : Yes
o Call Waiting : Yes
o Caller ID : Yes
o Function Buttons : Mute button, Redial button
o Menu Operation : Yes
o Ringer Control : Yes
o Speakerphone : Yes
o Speakerphone Type : Digital duplex
o Voice Mail Capability : Yes
o Volume Control : Yes